Capability Scotland has been contacted by the Law Society for Scotland, which wants to develop online training materials for solicitors to improve the quality of service they provide to disabled people.
The online training materials will include information on the Equality Act 2010, disability awareness and how to make legal services as accessible as possible to disabled people.
As part of the online training the Law Society want to use real life examples of instances when disabled people have had difficulty accessing the services of a lawyer / solicitor. They are really keen to hear about examples of things like:
- Lawyers offices being particularly inaccessible
- People being refused services because they are disabled
- People not being given information or materials in formats which meet their needs.
- Lawyers refusing to make reasonable adjustments for disabled clients
- Lawyers displaying discriminatory attitudes.
If you or someone you know has had an experience like this, Capability Scotland would like to hear about it. You can give your story completely anonymously. Hopefully your real life experiences will help improve the services offered to disabled people in the future.
If you want any information or want to discuss any of the above, please contact Hanna McCulloch, Senior Policy Advisor, Capability Scotland: email
or phone 0131 3471025 / 0141 4290294.